About Us
We build solutions that streamline processes, automate operations, enhance user experience, and equip businesses with the tools necessary to achieve their goals efficiently. We do this by first understanding the unique elements of your business and how you operate.
27 strong team, and counting
We’re big enough to have vast knowledge and expertise in a range of disciplines, but not so big that you disappear into a sea of ever-changing account managers and developers.
10+ year client relationships
What we love most about this business is the relationships we build with our clients, many of whom we have worked with for over a decade. The way we do this is by continually adding value. We can be your outsourced technology team to help advise on the way forward or work solely on delivery.
18 years in business
We’ve been in business since 2007. We’ve stuck around by growing organically, along with our clients in a mutually productive, symbiotic relationship.
We're not a fly-by-night agency; we stick around, and so do our team members
The average length of service at Castus is 6.5 years
We pride ourselves on being a trusted partner you can rely on, not a fly-by-night agency. With over 18 years of experience, we have built our reputation on being reliable, transparent and providing an excellent service.
Remarkably, over 30% of our team have been with us for over a decade. This is crucial when forming lasting client relationships. Understanding a client's business, processes, and needs takes time, and keeping that knowledge within our team is essential to providing the high level of service we strive for.
We have over
18 yrs
Worth of experience working in the digital technology sector
A team of
27 minds
All incredibly hard-working, and with a wealth of knowledge & expertise
Accredited
CE+ Accredited
We are officially accredited with Cyber Essentials Plus
Projects delivered in
30+ countries
We have worked with clients and delivered projects globally
Talk to us
Interested in discussing your next project with us? Get in touch
What we are not
We are not a full-service agency
Whilst we have been in the industry for a long time and have worked in many different areas of the digital sector, we fully believe we are experts in a subset of services. Therefore, that is what we offer to you. Genuine expertise and experience in bespoke software, web performance, booking systems and data services.
We won't put you in a box
Our focus is on you and what works for your unique set of circumstances, not just what is most convenient (and profitable) for us. That might mean us building a fully bespoke system, or it might mean connecting several off-the-shelf systems. Whatever the goal, we are not of the mindset to squeeze your business processes into an ill-fitting piece of technology.
We’re not “that’ll do” merchants
We hold ourselves to very high standards when it comes to the work that we produce. We're our biggest critic (original, we know). So phrases like 'that'll do' and 'close enough' are not things you hear in our office often. That being said, we know there's a business need for a done-is-better-than-perfect approach at times, and we are fully capable of working in that way when it's a strategic choice that works.
We’ll never sell you something you don’t need, even if you think you need it
We're not just looking to make sales and churn out quick projects. If we think your idea stinks or won't work, or there's a better or cheaper way to get the same result, we'll tell you so, and we won't charge you to hear it. If that means we have to say to you, "Have you considered doing this instead?", then that's what we'll do.
We don’t have a sales team
We're not salesy. We don't like being sold to, manipulated, or pushed into things; we know it's not nice, and we don't think that's the way to build meaningful relationships, so we'll never do those things to you.
We’re not “yes-people”
We're not "yes-people". We will challenge you and tell you if we think you're making a mistake. That being said, we listen, and we're not in the habit of being difficult. If you feel strongly about something, we won't push you, but we'll try hard to understand your reasons.
We're not suits
We're not 'suits' working for a faceless corporation. We're a small, friendly team who are a little uncomfortable selling ourselves.
Our Principles
We hold ourselves to very high standards when it comes to the work that we output. We're our biggest critic (original we know). So phrases like 'that'll do' and 'close enough' are not things you hear in our office often. We have made a decision to share these principles both internally and externally. Following these guiding principles is a core part of being a member of the Castus team.
How we do it
Discover
We begin by thoroughly investigating the problem to ensure we fully understand it. This involves verifying our initial assumptions, identifying opportunities, and establishing priorities. Our approach includes:
- Site visits to your offices
- Planning workshops
- User testing
- Analytics
- Screen recordings
- Competitor analysis
- Prototyping
Plan & Design
During the Planning and Design stage of a project, we establish clear goals and acceptance criteria, ensuring all stakeholders are aligned on the desired outcomes. We invest time in exploring various solutions, rigorously evaluating each option to guarantee we deliver the best possible results. This thorough approach ensures that the solutions we provide not only meet but exceed the project objectives, setting a strong foundation for future development.
Build
During the Build stage of a project, we follow best practices to create strong foundations that support future development. Our code is lightweight and efficient, designed for both current needs and future growth. This approach ensures our solutions are reliable, easy to maintain, and ready for any future enhancements.
Monitor, report, & support
Once launched, we closely monitor performance and generate detailed, real-time reports to provide a clear overview of key results to ensure we have achieved our goals. We continue to offer support and make changes when necessary to deliver on new business requirements and to ensure the solution remains effective. Our commitment doesn't end at launch; we are dedicated to ongoing success and support, delivered over a long-term partnership.
